The original article: https://reports.jpmorganchase.com/investor-relations/2019/ar-ceo-letters.htm
Clients come first, employees are second, the next is community, then investor.
If you look at the key highlights from the annual report, Jamie emphasize JPM is always a customer driven company and putting customers as the top priority.
DEALING WITH AN EXTRAORDINARY CRISIS
– Customer comes first, face the crisis
– Emphasizing consumer, small business, and middle/large and government
We are working closely with all levels of government during this crisis — and while we will participate in government programs to address the severe economic challenges, we will not request any regulatory relief for ourselves.
Peer to peer comparison:
Look at the graph design and format:
- Consistent color
- Type of visuals